Frequently Asked Questions

1. What can I do at White Tiger Internet Gaming?
2. When are you open?
3. Can I bring in my own games?
4. Can I bring in my own computer?
5. What kind of computers do you have?
6. What games do you have?
7. How fast is your Internet connection?
8. Can I download music or other files?
9. Can I burn/copy CD's?
10. Do I have to have to open an account to play?
11. How much does it cost to play?
12. Is there a mailing list I can join to keep up on new games and special events?
13. Can I fill out the Customer Account Form more than once to get extra time?
14. Can I use someone else's free hour from filling out a Customer Account Form?
15. Can I rent a computer, game, and/or console system to take home and use?
16. Is there an age limit to play any of the games or participate in any of the events?

1. What can I do at White Tiger Internet Gaming?

You can learn about, discuss, and play the latest and greatest games. We have computers hooked to a high-speed local area network so you can play with, or against, your friends right in the store. We also have a fast Internet connection so you can play games with people from all over the world. In addition to computers we have several console systems (Xbox, Playstation 2, and GameCube) available for use. Periodically we will offer special events, tournaments, and previews of games that aren't yet available for purchase. We also host parties, please see the Party Page for details.
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2. When are you open?

Regular business hours are posted here: Hours of operation
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3. Can I bring in my own games?

You can bring in your own games for use with the consoles (Xbox, PlayStation 2, and GameCube), but not for computers. Because of legal restrictions with software licensing we cannot install personally owned software on our machines.You can also bring your own memory cards for the consoles, but not your own console or controllers.
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4. Can I bring in my own computer?

Yes, we have 2 BYOC (bring your own computer) stations. These stations have a chair, desk, network cable, monitor, keyboard, mouse, and headset. You must provide your own software, but we do have copies of some popular titles available for sale. (It is recommended that you call before bringing in your system to ensure that space is still available.)
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5. What kind of computers do you have?

Computer system specifications are listed here: Computer systems
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6. What games do you have?

Our current selection of games is posted here: Games available
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7. How fast is your Internet connection?

We have a cable Internet connection that is 3 Mbs receive/1.5 Mbs send. For comparison, it is over 25 times faster than a regular 56k modem dial-up connection and is 6 times faster than a residential cable or DSL connection. There are numerous web sites that will let you test your own connection, here are a few that we use: Bandwidth Place and DSL Reports
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8. Can I download music or other files?

Yes, you can download music, game, or other files from official web sites like FilePlanet. Peer-to-peer file sharing programs, including but not limited to, Kazaa, Morpheus, etc. are prohibited.
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9. Can I burn/copy CD's?

Yes, most computer systems have a CD recorder that you may use to record non-copyrighted material. Only blank CDR's purchased from White Tiger Internet Gaming may be used for this purpose.
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10. Do I have to open an account to play?

Yes, but creating an account is fast, easy, and best of all, free. Just fill out and bring in a Customer Account Form. Additionally, customers age 17 or under must have a signed Parental Consent Form which indicates the level of game they may access. White Tiger Internet Gaming follows the ESRB rating system.
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11. How much does it cost to play?

The hourly cost is posted on the Hourly Rates page. [ Back to top ]

12. Is there a mailing list I can join to keep up on new games and special events?

Yes, please fill out our Customer Account Form to be added to the mailing list for news, events, and updates. If you have already filled out the form, but didn't request to join the list then, you can also request to be added on the Mailing List Signup page.
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13. Can I fill out the Customer Account Form more than once to get extra time?

No, you may only fill out the form once to receive one free hour, even if you use different e-mail addresses each time. The limit is one per customer.
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14. Can I use someone else's free hour from filling out a Customer Account Form?

No, only the person who filled out the form and whose name and e-mail address were entered may use the free hour.
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15. Can I rent a computer, game, and/or console system to take home and use?

No, all rented items may be used within the store only. We do, however, have some of the same games and accessories we use available for sale. Please call, e-mail, or come in to the store to find out availability and pricing.
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16. Is there an age limit to play any of the games or participate in any of the events?

Yes, everyone under 18 must have a Parental Consent Form signed by a parent or legal guardian to play the games. Additionally, anyone under 16 years old may remain only until 10:00PM and those 16 to 17 may remain until midnight, unless authorized by their parent or guardian to stay later. We also follow the guidelines set by the Entertainment Software Review Board which limit some games to specific age groups. Parents or guardians may allow their children to play games other than those recommended by filling out the appropriate section in the consent form. We may also host some events sponsored by outside companies that may place additional age restrictions for participation due to the nature of prizes awarded. These restrictions are not set by White Tiger Internet Gaming and may not be waived. Details of such restrictions will be provided upon announcement of any event to which they apply.
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